Frequently Asked Questions

Everything you need to know about Fabbrica Pelletterie Milano.

Where are FPM Milano products manufactured?

All FPM Milano luggage and leather goods are expertly handcrafted in Italy, combining traditional artisanal techniques with innovative industrial design.

What is the warranty policy for Bank collection suitcases?

Our Bank collection comes with a global 5-year warranty that covers any manufacturing defects to ensure your travel experience remains seamless.

How long does international shipping take?

Standard international shipping typically takes 3-7 business days via express courier, depending on the destination country and customs processing.

What is your return policy for online orders?

We offer a 14-day return window from the date of delivery. Items must be in their original condition, unused, and with all protective packaging intact.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for secure and convenient checkout.

How do I care for my aluminum luggage?

To maintain the luster of your aluminum suitcase, clean it with a soft cloth dampened with lukewarm water and a neutral soap. Avoid abrasive chemicals.