Returns & Exchanges

At FPM Milano, we are committed to your total satisfaction with our high-end luggage and travel accessories. If you are not completely satisfied, you may return your unused items in their original packaging within 14 days of delivery.

1

Initiate Your Request

Log into our online portal or contact our concierge service with your order number and email address to start the return process.

2

Prepare the Package

Place the item in its original protective FPM Milano box, ensuring all tags, dust bags, and authentication cards are included.

3

Apply Shipping Label

Affix the prepaid shipping label provided via email to the exterior of the box and drop it off at any authorized courier location.

4

Quality Inspection & Refund

Once our artisans verify the item's condition, your refund will be processed to the original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing